Creating a Positive Patient Experience through Recognition
Patient experience is heavily influenced by all employees, not just doctors and nurses. All employees in a healthcare setting should be dedicated to creating a positive patient experience.
In this free guide, you’ll learn about the relationship between patient experience and employee engagement as well as:
- Why engaged employees deliver better care
- How you can increase engagement among healthcare employees
- How to use a recognition system to improve the patient experience
“If you are recognizing team members for great quality care… you’re going to get
the results that you want. Recognition is key to changing behaviors.”
Lisa Cannata, Chief Learning Officer at Orlando Health